Technical Support & IT Services
Reliable, On-Call IT Support for Professional Offices
Professional IT Support for Law & Dental Offices
Reliable, hands-on technical support for offices that depend on their technology to stay productive, secure, and compliant.
I provide proactive IT support for select professional offices — helping attorneys, dentists, and their teams stay focused on their work while I handle the technology behind the scenes.
👉 Consultation Required Before Engagement
Who This Service Is Designed For
- A law office or dental practice
- Cafes or restaurants
- A small to mid-sized professional office
- Looking for hands-on, responsive IT support
- Tired of slow help desks, ticket systems, or one-size-fits-all MSPs
Notice
This is not a mass IT service. We work with a limited number of offices to ensure fast response times and high-quality support.
What We Can Support
Day-to-Day IT Support
- Troubleshooting hardware and software issues
- Diagnosing network and internet connectivity problems
- Supporting attorneys, doctors, staff, and administrative teams
- Clear communication with non-technical users
Office Infrastructure & Networking
- Office network setup and optimization
- Cisco networking equipment configuration
- VoIP phone system installation and maintenance
- Internet reliability and performance improvements
Server & User Management
- Windows Server configuration
- Active Directory setup and management
- User account creation and access control
- DNS and DHCP configuration for centralized management
Computer & Device Setup
- Windows and macOS computer configuration
- Secure device onboarding for new hires
- System upgrades and replacements
- Multi-OS environments (Windows, macOS, Linux)
Practice & Business Software
- Legal software (Timeslips, practice management tools)
- Dental software (Eaglesoft)
- Microsoft Office & productivity suites
- QuickBooks and financial software
- Workflow and integration troubleshooting
Documentation & Training
- Clear documentation of systems and procedures
- Staff training on new tools and workflows
- Technology decisions explained in plain English
Why Offices Work With Us
Fast-Paced Experience
Experience in fast-paced legal and medical environments.
Direct Communication
Direct communication — no phone trees or ticket systems.
Aligned Solutions
Technology solutions aligned with real business needs and budgets.
Reliability & Security
Strong emphasis on reliability, security, and uptime.
Long-Term Focus
Long-term relationships, not short-term fixes.
Consultation Required
Not every office is a good fit — and that’s intentional.
Before providing ongoing IT support, I require a technical consultation to:
- Understand your current setup
- Identify risks, gaps, or inefficiencies
- Ensure expectations align on both sides
- Determine whether I can provide the level of support your office needs
Why This Matters
- Faster response times
- Fewer emergencies
- Better long-term outcomes
- A support relationship that actually works
Important Notes
This allows me to deliver consistent, high-quality support to the offices I work with.
How It Works
You request an IT consultation
We review your current systems and needs
I outline recommended improvements and support options
If it’s a good fit, we move forward with ongoing support
Need Reliable IT Support for Your Office?
If you’re looking for dependable, professional IT support — without the overhead of a large MSP — let’s start with a consultation.